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Placeline/People
City Vaughan
Country Canada

NDP demand feds set service standards for call centres

NDP MP Jenny Kwan says the Liberals are making millions of Canadians wait for help because they have no service standards for call centres for programs like immigration and taxes. Immigration Minister Ahmed Hussen says the government is investing and is committed to doing better after the auditor general called out the problems Tuesday. 
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Information
Source name: 
The Canadian Press
Unique identifier: CP12003569 
Legacy Identifier: n_AG-Call-Centres20190507T1903 
Type: Video 
Duration: 1m19s 
Dimensions: 1920px × 1080px     89.06 MB 
Create Date: 5/7/2019 7:03:00 PM 
Display aspect ratio: 16:9 
Tags
Ahmed Hussen
Call Centre
Jenny Kim
NDP
Parliament
politics
Question Period